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What customers say about us

Alphalyse has a track record of excellent customer service — but don’t just take our word for it!

Each year we ask our customers to rate us and comment on the mutual partnership. Also, hundreds of patent applications and papers have been published in peer-reviewed journals with data from our laboratory.

  • October, 2019
    Particularly good at customer contact
    - Senior Management, Swedish Biotech Customer
  • October, 2019
    Communication within a project is fast and good. They are flexible
    - Senior Management, Swedish CMO Customer
  • October, 2019
    Clear communication and clarity of results in reports
    - Manager, US Biotech Customer
  • October, 2019
    Provides analytical results within deadline
    - Scientist, Swedish Biotech Customer
  • October, 2019
    The Scientific work is very good
    - Senior Management, German Pharma Customer
  • October, 2019
    Quick turnaround. Quality data and report.
    - Scientist, US Biotech Customer
  • October, 2019
    They are very good at developing methods
    - Senior Management, Finnish Biotech Customer
  • October, 2019
    The report is very good
    - Senior Management, Israeli Biotech Customer
  • October, 2019
    They are very good at N-terminal sequencing
    - Manager, Dutch Biotech Customer
  • October, 2019
    Quick assessment and response
    - Scientist, Chinese Food & Crop Customer
  • October, 2019
    Speed, quality and cost is very good
    - Scientist, Belgian Pharma Customer
  • October, 2019
    Very detailed, well structured analysis reports
    - Manager, German Biotech Customer
  • October, 2019
    Assays on time for good cost, generally rapidly.
    - Upper management, Danish Biotech Customer
  • October, 2019
    Delivers result quickly and on time
    - Scientist, Swedish Biotech Customer
  • October, 2019
    Provides quality data
    - Scientist, Swedish Biotech Customer
  • October, 2019
    Very good at LC-MS/MS in HCP analysis
    - Scientist, Danish Biotech Customer
  • October, 2019
    I only tried the triplicate AAA service. I would recommend them to my network
    - Specialist, Egypt Pharma Customer
  • October, 2019
    They are particularly good at media component analysis. The service has been very good with personal assistance in achieving the best results.
    - Scientist, US Biotech Customer
  • October, 2019
    Delivers reliable results that our customers trust.
    - Manager, Danish Biotech Customer
  • October, 2019
    Analysis response time is short
    - Scientist, Danish Biotech Customer
  • October, 2019
    Easy online order
    - Manager, Swedish Biotech Customer
  • October, 2019
    Online ordering works well
    - Manager, Swedish Biotech Customer
  • October, 2019
    Final reports are better organized and more clear than from others
    - Manager, Icelandic Biotech Customer
  • October, 2019
    Good communication and good science
    - Senior Management, Icelandic Pharma Customer
  • October, 2019
    Communication with client is very good
    - Senior Management, Austrian Biotech Customer
  • October, 2019
    Quick communication and timely results.
    - Researcher, US Biotech Customer
  • October, 2019
    Delivers reliable results that our customers trust.
    - Manager, Danish Biotech Customer
  • February, 2019
    Work done in time. Great confidence in the results
    - Researcher, Belgian Pharma Customer
  • February, 2019
    They do everything well! Receiving was very polite and helpful. Results were delivered within designated time. Great service. Thanks
    - Scientist, US Pharma Customer
  • February, 2019
    Good technical support and scientific knowledge on a new organism. Flexible in set up and quick to execute
    - Senior Management, US Biotech Customer
  • February, 2019
    Results in timely manner. Ease of ordering
    - Scientist, US Biotech Customer
  • February, 2019
    I like your intact MS analysis for large proteins. Nice data presentation
    - Senior Management, US Biotech Customer
  • February, 2019
    Very uncomplicated sample submission
    - Manager, German Biotech Customer
  • February, 2019
    Fast service with reasonable price, flexible to customer's request
    - Manager, Thai CMO
  • February, 2019
    There is always a prompt answer to any question
    - Senior Management, Israeli Biotech Customer
  • February, 2019
    Great implementation of LC-MS in host cell protein identification and quantitation
    - Specialist, Danish Biotech Customer
  • February, 2019
    Speed, professional and quick correspondence. Easy communication
    - Upper Management, Swedish Biotech Customer
  • February, 2019
    I feel that we get a customized service. When we find ourselves in need of fast results to get out of a pressure situation, there is normally sufficient flexibility from Alphalyse
    - Specialist, Danish Pharma Customer
  • February, 2019
    Good customer service and reports are very detailed
    - Specialist, Swedish Biotech Customer
  • February, 2019
    Swift responses and delivery times of the actual service
    - Manager, Italian Biotech Customer
  • February, 2019
    Good turn around time with results
    - Scientish, US Pharma Customer
  • February, 2019
    They give good proposals for our analytical challenges. They are rapid
    - Manager, Finnish Biotech Customer
  • February, 2019
    A very competent help and a very high level of flexibility. I feel completely safe in your hands
    - Manager, Danish Food & Crop Customer
  • January, 2019
    Alphalyse respects our time line for sending sample result. The report is complete and accurate
    - Italian Biotech Customer
  • January, 2019
    Clear communication, fast replies
    - Manager, Belgian Biotech Customer
  • January, 2019
    Consistent analytical results as well as informing customers when the data will be available, followed by deliveries at or before the given deadline
    - Manager, Danish Biotech Customer
  • January, 2019
    Good customer service. Quick sample test schedule. High quality with reasonable price
    - Scientist, Belgian Pharma Customer
  • January, 2019
    Data was presented clearly. Helpful in email correspondence
    - Manager, Swedish Biotech Customer
  • January, 2019
    Good and clear reports, competent co-workers, we can trust your expertise
    - Manager, Swedish Biotech Customer
  • January, 2019
    Fast and professionel service
    - Scientist, Danish Pharma Customer
  • January, 2019
    Prompt and professional service
    - Researcher, Nigerian Food & Crop Customer
  • January, 2019
    They listen to their customers
    - Upper Management, Swedish Biotech Customer
  • September, 2018
    I contact Alphalyse only to identify proteins in SDS-PAGE gel bands. I'm always satisfied by the results. I'm very confident in it. And Alphalyse can also easily respond to my special demands
    - Researcher, Belgian Pharma Customer
  • September, 2018
    The analysis result came back very fast. Good and fast handling and response on mails
    - Scientist, Danish Pharma Customer
  • September, 2018
    We received our data in a timely fashion despite technical difficulties with the machinery. In addition, the Alphalyse scientist we worked with, was extremely helpful with subsequent questions we had about the data and analysis
    - Scientist, US Biotech Customer
  • September, 2018
    Fast response and eager to solve problems
    - Senior Management, Swedish CMO
  • September, 2018
    Uncomplicated sample submission, usually fast turn around, clear reports
    - Manager, German Biotech Customer
  • September, 2018
    I like their HCP development program and analytical protein characterization by selective HPLC technologies
    - Upper Management, Danish Biotech Customer
  • September, 2018
    Very good service and fair prices
    - Senior Management, Israeli Biotech Customer
  • August, 2018
    Alphalyse communications are excellent, as well as turn-around time
    - Scientist, US Biotech Customer
  • August, 2018
    Great communication and great reporting of data
    - Senior Management, US Biotech Customer
  • August, 2018
    The logistics is very easy: just send the sample and get the report
    - Manager, US Pharma Customer
  • August, 2018
    Only used N-terminal sequencing so that's all I can comment on, it was very good
    - Scientist, US Food & Crop Customer
  • August, 2018
    Qualified flexible staff. Promptly delivery of services
    - Manager, Danish Biotech Customer
  • August, 2018
    Good service with competitive price and time
    - Scientist, Belgian Pharma Customer
  • August, 2018
    Alphalyse's expertise for specific analyses is helpful for us to develop a new product. Analysis results for was reasonable in our previous orders
    - Scientist, Japanese Food & Crop Customer
  • August, 2018
    High Technical knowledge - and fast responses
    - Upper Management, Danish Pharma Customer
  • August, 2018
    Fast service, in-time communication
    - Manager, Dutch Biotech Customer
  • August, 2018
    Quick and flexible with simple data reporting
    - Manager, Danish Biotech Customer
  • August, 2018
    Trustworthy partner, it seems that you know what you are doing
    - Manager, Swedish Biotech Customer

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