Alphalyse has a track record of excellent customer service — but don’t just take our word for it!
Each year we ask our customers to rate us and comment on the mutual partnership. Also, hundreds of patent applications and papers have been published in peer-reviewed journals with data from our laboratory.
- February, 2020Fast response time. Willing to work with customer to find the best conditions to produce better outcome. data report is easy to understand.- Senior Management, US Biotech Customer
- February, 2020Clear communication. Flexible timelines. Responsive.- Senior Management, Swedish Biotech Customer
- January, 2020Good service and nice people- Scientist, Danish Biotech Customer
- January, 2020Good service. Fast reply. Helpful input of scientific inquiries. An overall very good impression. The company feels reliable- Senior Management, Swedish Biotech Customer
- October, 2019Particularly good at customer contact- Senior Management, Swedish Biotech Customer
- October, 2019Communication within a project is fast and good. They are flexible- Senior Management, Swedish CMO Customer
- October, 2019Clear communication and clarity of results in reports- Manager, US Biotech Customer
- October, 2019Provides analytical results within deadline- Scientist, Swedish Biotech Customer
- October, 2019The Scientific work is very good- Senior Management, German Pharma Customer
- October, 2019Quick turnaround. Quality data and report.- Scientist, US Biotech Customer
- October, 2019They are very good at developing methods- Senior Management, Finnish Biotech Customer
- October, 2019The report is very good- Senior Management, Israeli Biotech Customer
- October, 2019They are very good at N-terminal sequencing- Manager, Dutch Biotech Customer
- October, 2019Quick assessment and response- Scientist, Chinese Food & Crop Customer
- October, 2019Speed, quality and cost is very good- Scientist, Belgian Pharma Customer
- October, 2019Very detailed, well structured analysis reports- Manager, German Biotech Customer
- October, 2019Assays on time for good cost, generally rapidly.- Upper management, Danish Biotech Customer
- October, 2019Delivers result quickly and on time- Scientist, Swedish Biotech Customer
- October, 2019Provides quality data- Scientist, Swedish Biotech Customer
- October, 2019Very good at LC-MS/MS in HCP analysis- Scientist, Danish Biotech Customer
- October, 2019I only tried the triplicate AAA service. I would recommend them to my network- Specialist, Egypt Pharma Customer
- October, 2019They are particularly good at media component analysis. The service has been very good with personal assistance in achieving the best results.- Scientist, US Biotech Customer
- October, 2019Delivers reliable results that our customers trust.- Manager, Danish Biotech Customer
- October, 2019Analysis response time is short- Scientist, Danish Biotech Customer
- October, 2019Easy online order- Manager, Swedish Biotech Customer
- October, 2019Online ordering works well- Manager, Swedish Biotech Customer
- October, 2019Final reports are better organized and more clear than from others- Manager, Icelandic Biotech Customer
- October, 2019Good communication and good science- Senior Management, Icelandic Pharma Customer
- October, 2019Communication with client is very good- Senior Management, Austrian Biotech Customer
- October, 2019Quick communication and timely results.- Researcher, US Biotech Customer
- October, 2019Delivers reliable results that our customers trust.- Manager, Danish Biotech Customer
- February, 2019Work done in time. Great confidence in the results- Researcher, Belgian Pharma Customer
- February, 2019They do everything well! Receiving was very polite and helpful. Results were delivered within designated time. Great service. Thanks- Scientist, US Pharma Customer
- February, 2019Good technical support and scientific knowledge on a new organism. Flexible in set up and quick to execute- Senior Management, US Biotech Customer
- February, 2019Results in timely manner. Ease of ordering- Scientist, US Biotech Customer
- February, 2019I like your intact MS analysis for large proteins. Nice data presentation- Senior Management, US Biotech Customer
- February, 2019Very uncomplicated sample submission- Manager, German Biotech Customer
- February, 2019Fast service with reasonable price, flexible to customer's request- Manager, Thai CMO
- February, 2019There is always a prompt answer to any question- Senior Management, Israeli Biotech Customer
- February, 2019Great implementation of LC-MS in host cell protein identification and quantitation- Specialist, Danish Biotech Customer
- February, 2019Speed, professional and quick correspondence. Easy communication- Upper Management, Swedish Biotech Customer
- February, 2019I feel that we get a customized service. When we find ourselves in need of fast results to get out of a pressure situation, there is normally sufficient flexibility from Alphalyse- Specialist, Danish Pharma Customer
- February, 2019Good customer service and reports are very detailed- Specialist, Swedish Biotech Customer
- February, 2019Swift responses and delivery times of the actual service- Manager, Italian Biotech Customer
- February, 2019Good turn around time with results- Scientish, US Pharma Customer
- February, 2019They give good proposals for our analytical challenges. They are rapid- Manager, Finnish Biotech Customer
- February, 2019A very competent help and a very high level of flexibility. I feel completely safe in your hands- Manager, Danish Food & Crop Customer
- January, 2019Alphalyse respects our time line for sending sample result. The report is complete and accurate- Italian Biotech Customer
- January, 2019Clear communication, fast replies- Manager, Belgian Biotech Customer
- January, 2019Consistent analytical results as well as informing customers when the data will be available, followed by deliveries at or before the given deadline- Manager, Danish Biotech Customer
- January, 2019Good customer service. Quick sample test schedule. High quality with reasonable price- Scientist, Belgian Pharma Customer
- January, 2019Data was presented clearly. Helpful in email correspondence- Manager, Swedish Biotech Customer
- January, 2019Good and clear reports, competent co-workers, we can trust your expertise- Manager, Swedish Biotech Customer
- January, 2019Fast and professionel service- Scientist, Danish Pharma Customer
- January, 2019Prompt and professional service- Researcher, Nigerian Food & Crop Customer
- January, 2019They listen to their customers- Upper Management, Swedish Biotech Customer
- September, 2018I contact Alphalyse only to identify proteins in SDS-PAGE gel bands. I'm always satisfied by the results. I'm very confident in it. And Alphalyse can also easily respond to my special demands- Researcher, Belgian Pharma Customer
- September, 2018The analysis result came back very fast. Good and fast handling and response on mails- Scientist, Danish Pharma Customer
- September, 2018We received our data in a timely fashion despite technical difficulties with the machinery. In addition, the Alphalyse scientist we worked with, was extremely helpful with subsequent questions we had about the data and analysis- Scientist, US Biotech Customer
- September, 2018Fast response and eager to solve problems- Senior Management, Swedish CMO
- September, 2018Uncomplicated sample submission, usually fast turn around, clear reports- Manager, German Biotech Customer
- September, 2018I like their HCP development program and analytical protein characterization by selective HPLC technologies- Upper Management, Danish Biotech Customer
- September, 2018Very good service and fair prices- Senior Management, Israeli Biotech Customer
- August, 2018Alphalyse communications are excellent, as well as turn-around time- Scientist, US Biotech Customer
- August, 2018Great communication and great reporting of data- Senior Management, US Biotech Customer
- August, 2018The logistics is very easy: just send the sample and get the report- Manager, US Pharma Customer
- August, 2018Only used N-terminal sequencing so that's all I can comment on, it was very good- Scientist, US Food & Crop Customer
- August, 2018Qualified flexible staff. Promptly delivery of services- Manager, Danish Biotech Customer
- August, 2018Good service with competitive price and time- Scientist, Belgian Pharma Customer
- August, 2018Alphalyse's expertise for specific analyses is helpful for us to develop a new product. Analysis results for was reasonable in our previous orders- Scientist, Japanese Food & Crop Customer
- August, 2018High Technical knowledge - and fast responses- Upper Management, Danish Pharma Customer
- August, 2018Fast service, in-time communication- Manager, Dutch Biotech Customer
- August, 2018Quick and flexible with simple data reporting- Manager, Danish Biotech Customer
- August, 2018Trustworthy partner, it seems that you know what you are doing- Manager, Swedish Biotech Customer