What customers say about us

Alphalyse has a track record of excellent customer service — but don’t just take our word for it:

Each month we ask our customers to rate us and comment on the mutual partnership.

Also, you can find hundreds of patent applications and papers published in
peer-reviewed journals with data from our laboratory.

  • June, 2020
    Fast competent service fast, full & clear response to technical inquiry, good Edman sequencing data
    - New Zealand Food & Crop Company
  • June, 2020
    Quick response on questions asked by email, fast handling of quotes, quick turn around after receiving samples for analysis
    - Sr. Scientist, Swedish CRO
  • June, 2020
    We were provided with quality data on time, discussion with the CRO about results and future proposal was really good.
    - Sr. Scientist, European Biopharma Customer
  • April, 2020
    Excellent Service and results
    - Manager, US Food & Crop Customer
  • April, 2020
    Good service and fast reply
    - Manager, Danish Biotech Customer
  • April, 2020
    Reliable results within time.
    - Manager, Norwegian Pharma Customer
  • April, 2020
    You are easy to work with and provide scientifically sound, reliable service at a reasonable price."
    - Manager, US Biotech Customer
  • April, 2020
    Results are great and usually respond to requests."
    - Scientist, US Biotech Customer
  • February, 2020
    Fast response time. Willing to work with customer to find the best conditions to produce better outcome. data report is easy to understand.
    - Senior Management, US Biotech Customer
  • February, 2020
    Clear communication. Flexible timelines. Responsive.
    - Senior Management, Swedish Biotech Customer
  • January, 2020
    Good service and nice people
    - Scientist, Danish Biotech Customer
  • January, 2020
    Good service. Fast reply. Helpful input of scientific inquiries. An overall very good impression. The company feels reliable
    - Senior Management, Swedish Biotech Customer
  • October, 2019
    Particularly good at customer contact
    - Senior Management, Swedish Biotech Customer
  • October, 2019
    Communication within a project is fast and good. They are flexible
    - Senior Management, Swedish CMO Customer
  • October, 2019
    Clear communication and clarity of results in reports
    - Manager, US Biotech Customer
  • October, 2019
    Provides analytical results within deadline
    - Scientist, Swedish Biotech Customer
  • October, 2019
    The Scientific work is very good
    - Senior Management, German Pharma Customer
  • October, 2019
    Quick turnaround. Quality data and report.
    - Scientist, US Biotech Customer
  • October, 2019
    They are very good at developing methods
    - Senior Management, Finnish Biotech Customer
  • October, 2019
    The report is very good
    - Senior Management, Israeli Biotech Customer
  • October, 2019
    They are very good at N-terminal sequencing
    - Manager, Dutch Biotech Customer
  • October, 2019
    Quick assessment and response
    - Scientist, Chinese Food & Crop Customer
  • October, 2019
    Speed, quality and cost is very good
    - Scientist, Belgian Pharma Customer
  • October, 2019
    Very detailed, well structured analysis reports
    - Manager, German Biotech Customer
  • October, 2019
    Assays on time for good cost, generally rapidly.
    - Upper management, Danish Biotech Customer
  • October, 2019
    Delivers result quickly and on time
    - Scientist, Swedish Biotech Customer
  • October, 2019
    Provides quality data
    - Scientist, Swedish Biotech Customer
  • October, 2019
    Very good at LC-MS/MS in HCP analysis
    - Scientist, Danish Biotech Customer
  • October, 2019
    I only tried the triplicate AAA service. I would recommend them to my network
    - Specialist, Egypt Pharma Customer
  • October, 2019
    They are particularly good at media component analysis. The service has been very good with personal assistance in achieving the best results.
    - Scientist, US Biotech Customer
  • October, 2019
    Delivers reliable results that our customers trust.
    - Manager, Danish Biotech Customer
  • October, 2019
    Analysis response time is short
    - Scientist, Danish Biotech Customer
  • October, 2019
    Easy online order
    - Manager, Swedish Biotech Customer
  • October, 2019
    Online ordering works well
    - Manager, Swedish Biotech Customer
  • October, 2019
    Final reports are better organized and more clear than from others
    - Manager, Icelandic Biotech Customer
  • October, 2019
    Good communication and good science
    - Senior Management, Icelandic Pharma Customer
  • October, 2019
    Communication with client is very good
    - Senior Management, Austrian Biotech Customer
  • October, 2019
    Quick communication and timely results.
    - Researcher, US Biotech Customer
  • October, 2019
    Delivers reliable results that our customers trust.
    - Manager, Danish Biotech Customer
  • February, 2019
    Work done in time. Great confidence in the results
    - Researcher, Belgian Pharma Customer
  • February, 2019
    They do everything well! Receiving was very polite and helpful. Results were delivered within designated time. Great service. Thanks
    - Scientist, US Pharma Customer
  • February, 2019
    Good technical support and scientific knowledge on a new organism. Flexible in set up and quick to execute
    - Senior Management, US Biotech Customer
  • February, 2019
    Results in timely manner. Ease of ordering
    - Scientist, US Biotech Customer
  • February, 2019
    I like your intact MS analysis for large proteins. Nice data presentation
    - Senior Management, US Biotech Customer
  • February, 2019
    Very uncomplicated sample submission
    - Manager, German Biotech Customer
  • February, 2019
    Fast service with reasonable price, flexible to customer's request
    - Manager, Thai CMO
  • February, 2019
    There is always a prompt answer to any question
    - Senior Management, Israeli Biotech Customer
  • February, 2019
    Great implementation of LC-MS in host cell protein identification and quantitation
    - Specialist, Danish Biotech Customer
  • February, 2019
    Speed, professional and quick correspondence. Easy communication
    - Upper Management, Swedish Biotech Customer
  • February, 2019
    I feel that we get a customized service. When we find ourselves in need of fast results to get out of a pressure situation, there is normally sufficient flexibility from Alphalyse
    - Specialist, Danish Pharma Customer
  • February, 2019
    Good customer service and reports are very detailed
    - Specialist, Swedish Biotech Customer
  • February, 2019
    Swift responses and delivery times of the actual service
    - Manager, Italian Biotech Customer
  • February, 2019
    Good turn around time with results
    - Scientish, US Pharma Customer
  • February, 2019
    They give good proposals for our analytical challenges. They are rapid
    - Manager, Finnish Biotech Customer
  • February, 2019
    A very competent help and a very high level of flexibility. I feel completely safe in your hands
    - Manager, Danish Food & Crop Customer
  • January, 2019
    Alphalyse respects our time line for sending sample result. The report is complete and accurate
    - Italian Biotech Customer
  • January, 2019
    Clear communication, fast replies
    - Manager, Belgian Biotech Customer
  • January, 2019
    Consistent analytical results as well as informing customers when the data will be available, followed by deliveries at or before the given deadline
    - Manager, Danish Biotech Customer
  • January, 2019
    Good customer service. Quick sample test schedule. High quality with reasonable price
    - Scientist, Belgian Pharma Customer
  • January, 2019
    Data was presented clearly. Helpful in email correspondence
    - Manager, Swedish Biotech Customer
  • January, 2019
    Good and clear reports, competent co-workers, we can trust your expertise
    - Manager, Swedish Biotech Customer
  • January, 2019
    Fast and professionel service
    - Scientist, Danish Pharma Customer
  • January, 2019
    Prompt and professional service
    - Researcher, Nigerian Food & Crop Customer
  • January, 2019
    They listen to their customers
    - Upper Management, Swedish Biotech Customer
  • September, 2018
    I contact Alphalyse only to identify proteins in SDS-PAGE gel bands. I'm always satisfied by the results. I'm very confident in it. And Alphalyse can also easily respond to my special demands
    - Researcher, Belgian Pharma Customer
  • September, 2018
    The analysis result came back very fast. Good and fast handling and response on mails
    - Scientist, Danish Pharma Customer
  • September, 2018
    We received our data in a timely fashion despite technical difficulties with the machinery. In addition, the Alphalyse scientist we worked with, was extremely helpful with subsequent questions we had about the data and analysis
    - Scientist, US Biotech Customer
  • September, 2018
    Fast response and eager to solve problems
    - Senior Management, Swedish CMO
  • September, 2018
    Uncomplicated sample submission, usually fast turn around, clear reports
    - Manager, German Biotech Customer
  • September, 2018
    I like their HCP development program and analytical protein characterization by selective HPLC technologies
    - Upper Management, Danish Biotech Customer
  • September, 2018
    Very good service and fair prices
    - Senior Management, Israeli Biotech Customer
  • August, 2018
    Alphalyse communications are excellent, as well as turn-around time
    - Scientist, US Biotech Customer
  • August, 2018
    Great communication and great reporting of data
    - Senior Management, US Biotech Customer
  • August, 2018
    The logistics is very easy: just send the sample and get the report
    - Manager, US Pharma Customer
  • August, 2018
    Only used N-terminal sequencing so that's all I can comment on, it was very good
    - Scientist, US Food & Crop Customer
  • August, 2018
    Qualified flexible staff. Promptly delivery of services
    - Manager, Danish Biotech Customer
  • August, 2018
    Good service with competitive price and time
    - Scientist, Belgian Pharma Customer
  • August, 2018
    Alphalyse's expertise for specific analyses is helpful for us to develop a new product. Analysis results for was reasonable in our previous orders
    - Scientist, Japanese Food & Crop Customer
  • August, 2018
    High Technical knowledge - and fast responses
    - Upper Management, Danish Pharma Customer
  • August, 2018
    Fast service, in-time communication
    - Manager, Dutch Biotech Customer
  • August, 2018
    Quick and flexible with simple data reporting
    - Manager, Danish Biotech Customer
  • August, 2018
    Trustworthy partner, it seems that you know what you are doing
    - Manager, Swedish Biotech Customer

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